Potter County Sheriff’s Office working through “frustrating” computer problems

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Potter County employees continue to try and work around not having access to their computers.

“We still have to get things done so paper and pencil here we come,” said Sheriff Brian Thomas. 
Sheriff Brian Thomas tells us his staff is working through frustrating conditions to make sure are keeping up-to-date information on all of their inmates.

But it’s just adding more work for them to do once the computers are back up. 

“We have been down almost three weeks now and I have more than 100 new inmate folders that can’t be entered into the system and 300 that have been booked out so we have to go back and reenter all of those so it is just frustrating.”

Thomas says thankfully they have been able to work with other agencies when it comes to doing checks for warrants.

“We were sending a list of inmates to Randall County so they could run them for us, then we were sending someone there twice a shift just so we could put them in their files,” added Thomas.

The sheriff’s office was able to get the DPS system back yesterday to add warrants in, something Thomas tells us had been a safety concern. 

RELATED: Potter County Judge: Computer system infected with ransomware

“It is a safety issue all the way around, it is just like the warrants, when we couldn’t put in the warrants, someone could have been wanted from here for an aggravated assault and some policeman could have stopped that guy and he doesn’t know this guy is violent or something like that.”

Thomas says he is expecting his staff to put in several hours of overtime once the systems are back up and running because they will have to enter all of their handwritten notes into their computer system.

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