KAMR – MyHighPlains.com

City of Amarillo utility billing to resume normal billing procedures

AMARILLO, Texas (KAMR/KCIT) — Amarillo’s Utility Billing Department is looking to get back to normal when it comes to billing practices. 

The City of Amarillo said their utility billing department will resume normal business and billing practices starting August 1, 2020.

The department said they began notifying customers in July they would be going back to normal procedures and offered payment options for those that need them.

Laura Storrs, the City of Amarillo Assistant City Manager opened up about what the city’s plan was when it comes to residents that will possibly struggle with payments, “We want to make sure residents know about the many payment options available. Information is being included with utility bills, and door tags will also be used to help notify those with delinquent accounts. If needed, payment plans can be set up, and Utility Billing is here to help with this process.”

The City of Amarillo said customers that have payment questions, delinquent accounts, or want to set up a payment plan can contact the Utility Billing Department at (806) 378-3030.

Emails can be sent to waterbill@amarillo.gov. For more information residents can visit billing.amarillo.gov.