AMARILLO, Texas (KAMR/KCIT) — Amarillo National Bank (ANB) is providing relief for its customers during the COVID-19 pandemic.
ANB announced today they will be halting auto repossessions and house foreclosures for the next month. Bank officials said they will not be waiving payments, offering extensions or deferment, but will address those as the need arises. This service is only on ANB service loans as those are the loans that the bank controls.
Amarillo National Bank President William Ware said the bank has seen two World Wars, a Great Depression, and the most recent financial crisis in 2008 and customer service has been their focus through it all.
“Banks are ready, banks are ready to help their customers, and we’re ready as well. Amarillo is a safe place to be. Amarillo National Bank is a safe place to be and we are going to get through this. We are going to work with our customers and our employees to ensure everybody’s safety and Amarillo National Bank is a safe place to bank,” Ware said.
ANB is also taking steps to avoid the spread of germs when it comes to banking inside and using their drive-throughs.
They are increasing the sanitization of both employee and customer contact points and offering hand sanitizer to customers.
Ware said that the bank is also prepared if employees have to work from home.
Ware also said if you do not feel comfortable coming into the bank, they have online banking, their ANB app, and call center always available for customer needs.
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