Unemployment Insurance Initial Claims Can Be Filed Via Online System or By Telephone

Unemployment Insurance Initial Claims Can Be Filed Via Online System or By Telephone

Federal employees who are laid off, including those furloughed during the temporary shutdown of the federal government, can file for unemployment benefits through the New Mexico Department of Workforce Solutions.
ALBUQUERQUE -- Federal employees who are laid off, including those furloughed during the temporary shutdown of the federal government, can file for unemployment benefits through the New Mexico Department of Workforce Solutions.
 
Individuals can apply for Unemployment Insurance by logging in at www.jobs.state.nm.us, Sunday through Friday from 4 a.m. to 7 p.m. They can also contact a Customer Service Agent at 1-877-664-6984, Monday through Friday from 8 a.m. to 4:30 p.m.  

"We are encouraging federal employees to apply online or contact the UI Operations Center to submit their initial claim," said Cabinet Secretary Celina Bussey. "Since the federal government shutdown on Tuesday, October 1, approximately 47% of our initial claims have been federal claims." 

Whether over the internet or by telephone, individuals will need the following information to file a new claim:
  • Social Security Number (SSN)
  • Mailing address and phone number(s) of employer(s) you worked for in last 18 months
  • The starting and ending dates of your last job (or jobs if more than one employer in last 18 months)
  • If you are a non-citizen, have your alien registration number and expiration date
  • If you worked during the week you are filing your claim, be sure you know the gross amount (total dollars and cents before any deductions) of your pay before filing
  • If you have dependents, have names, dates of births, and SSNs for all of your dependents
  • Pencil and paper to write down questions and instructions
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