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BBB Consumer Tips: Timeshare Opportunities

Better Business Bureau 720 South Tyler, Suite B112 (806) 379-6222 www.TXPanhandle.BBB.org

A timeshare is a major investment. Many timeshare complaints typically include difficulties with cancellations and refunds; blackout dates and subpar accommodations.
 
Consider these tips when looking into a timeshare opportunity:
 
Too good to be true? Great deals" and low-priced offers can only go so far. If you agree to undercut prices, you might get and undercut deal.  
 
Refuse to be pressured. Legitimate businesses welcome your questions and will encourage you to consult with experts and other reliable sources. Do not agree to or sign anything you do not understand.
 
Ask detailed questions. Is yours a fixed-unit, fixed-week agreement, a right-to-use plan or a vacation club or points-based program? Are you agreeing to fixed time or floating time? Find out exactly what the price covers and what it does not.
 
See for yourself If at all possible, visit the resort. If you dont typically make large purchases sight unseen, dont do it when considering a timeshare, either.
 
Get all information and details in writing.
 
Know whom you are dealing with. Do not give your credit card number or bank account information over the phone unless you know the person with whom you are dealing and have verified the legitimacy of the business they represent.
 
Do not send money by messenger or overnight mail. Some "scam artists" may ask you to send them money immediately. If you pay with cash or check, as opposed to using a credit card, you lose your right to dispute any potential fraudulent charges under the Fair Credit Billing Act.
 
When in doubt, say no! If you have any doubts about the trustworthiness of a company, trust your instincts. It is less risky to turn down the offer and say "no."
 
Check with the BBB. Before doing business with an unfamiliar or new company, check with the BBB.


Better Business Bureau 

720 South Tyler, Suite B112
(806) 379-6222
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