In New Mexico -- a whistleblower claims vets were assigned to doctors who didn't even work there.
In St. Louis: a former head of psychiatry claims they were seeing less than half as many patients as reported. "Whether in reality, providing good care or not, the focus becomes these numbers," said Former Chief of Psychiatry, St. Louis VA Hospital, Dr. Jose Mathews.
Veterans waiting Weeks For Surgery. "That request is on paperwork sitting at somebody's desk," said Marine Veteran David Requarth.
"If you get into your primary care is like pulling teeth - and it hurts just about as bad," said Korean War Veteran Gordon Denman.
"We haven't let them down - we let them DIE," declared House Speaker John Boehner, (R) Ohio.
On Capitol Hill, a new aide promises they'll fix it. "There may be issues in certain areas and we are going to get to the bottom of that," said VA Principal Deputy Under-Secretary for Health, Robert Jesse.
VA secretary Eric Shinseki still has support here. "Just changing people at the top may APPEAR to represent change but it's the culture, it's the system," said Rep. Nancy Pelosi, (D) California.
A House Committee is giving three VA officials one more chance next week to turn over paperwork, or they'll be subpoenaed.
Tracie Potts, NBC News.
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