Amarillo, Texas -
AMARILLO -- The BBB is warning about a phone scam involving a robo-caller.
The robo-caller goes by the name of Rachel.
Rachel tries to get the victim to lower their interest rate on a credit card and then directly connects the victim to the credit card company.
The victim is then assessed a fee anywhere from $500 to $1,500, and keeps the same interest rate.
The scam is also known as "spoofing".