Shipping Delays

By Jennifer Johnson

Published 12/26 2013 04:01PM

Updated 12/26 2013 04:07PM

(NBC News) Two of the nation's biggest package shippers hit the road Thursday, scrambling to deliver boxes to angry customers who didn't receive the gifts they ordered in time for Christmas.

UPS and FedEx, under fire for failing to deliver Santa's packages in time for the holiday, blamed the delays on weeks of bad weather and higher demand from soaring online sales.
UPS did not make pickups or deliveries on Christmas Day, but brought in extra workers on Christmas night to the company's hub in Louisville, Kentucky, to sort packages for Thursday and Friday deliveries, a spokesperson for the company told The Associated Press. 

Some FedEx customers were able to pick up packages at local FedEx Express centers on Christmas Day.

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